Privacy Policy

1. Introduction

Infomax Consulting Inc. (“we,” “our,” or “us”) operates the INFOMAX Training platform (training.infomaxci.com). This Privacy Policy describes how we collect, use, and protect your personal information when you use our safety training platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Full name, email address, and password when you create an account.
• Organization Information: Organization name when registering as a trainer.
• Training Data: Course progress, lesson completions, quiz scores, and certificate records.
• Usage Data: Information about how you interact with the platform, including pages visited and features used.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our safety training platform.
• Process course enrollments, track training progress, and generate completion certificates.
• Send transactional emails such as invitations, password resets, and certificate notifications.
• Respond to your requests and provide customer support.
• Ensure the security and integrity of our platform.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Organization: Trainers within your organization can view your training progress, quiz scores, and certificate status.
• Service Providers: We use third-party services (hosting, email delivery, authentication) that process data on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, secure authentication, and role-based access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Training records and certificates are retained for compliance purposes. You may request deletion of your account by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.

To exercise these rights, please contact us at ak@infomaxmgt.com.

8. Cookies

We use essential cookies and local storage to maintain your authentication session and preferences. We do not use third-party tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: ak@infomaxmgt.com

Infomax Consulting Inc.
www.infomaxci.com